Use this page for technical help, billing questions, product issues, and general support related to Peersona. For privacy-specific questions or data rights requests, you can also use the dedicated privacy page linked below.
Use this page for app behavior, bugs, crashes, import problems, or feature issues that need review.
Subscription and entitlement questions can be sent here, including App Store purchase-related support.
Privacy questions are supported here as well, with a separate product privacy page for formal disclosure details.
If you are unsure where your issue fits, this is the correct starting point for Peersona support.
Peersona support is handled by Bizera Digital. For support requests, send an email to kubra@bizeradigital.com. This page is the official public support URL for the product.
If your request is easier to explain with screenshots, include only the minimum visual context needed. Do not send full chat exports or unnecessary private data unless it is essential for troubleshooting.
This support route is designed to cover both practical product help and formal support contact for the App Store listing.
Import issues, crashes, unexpected behavior, feature problems, or questions about how a workflow is supposed to work.
Subscription status, access problems after purchase, entitlement syncing, or billing-related questions.
Questions about deletion, data handling, or privacy disclosures, including requests tied to the product privacy policy.
Questions about what Peersona does, what inputs it supports, or where to find the right public information.
The clearest support requests usually include enough context for us to reproduce or understand the issue without exposing unnecessary personal data.
For privacy reasons, please avoid sending more message content than necessary. If you need help with a privacy-specific request, use the privacy route or clearly mark your message as a privacy request.
If your issue relates to an App Store purchase, subscription renewal, or entitlement status, include the approximate purchase date and enough information for us to understand the issue. For App Store transactions, refund decisions and certain billing workflows may still be handled by Apple under its own policies.
If you contact us about a billing issue, do not send full payment card details or other unrelated financial information.
Privacy-related questions can be sent to the same support contact, but the formal privacy disclosure for the product lives on the dedicated Peersona Privacy Policy page.
If your request concerns access, deletion, correction, or another privacy right, mention that clearly in the subject line so it can be routed appropriately.
This page is the public support URL for Peersona. The privacy page remains the public legal disclosure URL for privacy matters.
